Microsoft Windows 10 compliance

Q. Is Wolfson Software Microsoft Windows 10(tm) compliant?
A. The Wolfson Unit suite of Windows programs has been tested on computers with Windows 10 Enterprise 64-bit installed. The latest releases of our programs all function correctly.

Note that our latest software requires new hardware locks (dongles). For more information please read the 'Hardware Dongles' section

If you have any further questions that are not answered below, then please contact the Wolfson Unit.

Windows 10 updates

Windows 10 update 'KB4038788' released on 12th September, 2017 requires the latest HASP dongle drivers, which are supplied with our latest software releases. We recommend updating your copy of Windows 10 and, subsequently, reinstalling your Wolfson program/s. To obtain the latest Wolfson installers please go to the Software - Latest Releases section within our Customer Download Area.

Clients using older Wolfson software and Softlok dongles should consider an upgrade, please contact the Wolfson Unit for a quote.

For more information on Windows 10 updates, please see the Windows 10 update history web page.

CHM Help Files

The .CHM help file format supplied with the latest releases of Wolfson software is fully supported in Windows 10. The operating system, however, may disable the right-hand side panel of the help file viewer, and as a result help pages may appear empty. The issue may be resolved by unblocking the help file:

  1. Go to the installation folder of your Wolfson software, normally found in C:\Program Files (x86)\Wolfson
  2. Right-click the .CHM file being blocked and select Properties.
  3. In the General tab of the Properties dialog, click the 'Unblock' button.
  4. Click OK to accept changes.

This only needs doing once.

Hardware Dongles

Note: All Softlok dongles (USB and Parallel Port) are being phased out, as that protection technology is now end-of-life. The latest installations of our software require new Sentinel HASP USB hardware locks, which have enhanced security and functionality. The cost of upgrading to a single license Sentinel HASP dongle is £85.00, which includes secure and trackable shipping. The new dongle will be shipped on receipt of payment and the old dongle.

Single license Softlok dongles are unstable on most Windows 10 platforms. Network Softlok dongles do not comply with network platforms such as Microsoft Server 2012 and newer.

HST Suite

The Wolfson Unit's hydrostatics and stability suite HST has now been upgraded to HST Release 2, and the new suite is Windows 10 compliant. Clients using CalComp digitising tablets should be aware that compliance is reliant on Calcomp to update their drivers. For more information please read the 'Digitising Tablets' section.    

‘Security Warning’ pop-up dialogs

The Wolfson Unit has obtained a digital Software Publisher Certificate (SFC) from a trusted Certification Authority, which has now been built into all our installations and executables in the form of a Microsoft Authenticode® digital signature. This ensures that the software downloaded from our website and the programs supplied in the Wolfson Software CD Rom actually come from us and have not been tampered with since their publication.

The digital signature of our programs can be inspected by right-clicking any Wolfson executable and then selecting Properties > Digital Signatures.

Depending on the personal User Account Control settings, the operating system may now bring up a dialog asking for permission to continue and showing a link to our Software Publisher Certificate. Just click ‘Yes’ to continue.

Digitizing Tablets

Some of our software is compatible with digitizing tablets. At present there is no support for this option in Windows 10 as most digitizer manufacturers have not yet released Windows 10 drivers for their products (see screen capture near the bottom of this page). Our HST program has been updated to use third party drivers for using the digitizing tablet and compliance is now reliant on them to update their drivers accordingly.

This information was last updated on 28th September 2017.